The results of the NHS staff survey showed health workers facing an uphill battle to care for patients in the face of job cuts, mounting pressure and stress. The survey highlights the continuing problem of violence against staff in the NHS, with ambulance crews the worst affected (33%). And the continuing pay freeze is taking its toll, with two thirds of staff dissatisfied with their levels of pay. UNISON is calling for comparisons to the Francis report to be made, and for the important lessons in both to be learnt. Staff must be listened to in order to ensure that patients receive the best possible care. It is sad to see that so many staff feel undervalued by their trust. More worrying still is that only 35% believe communications between staff and senior managers is effective. Much more work needs to be done to ensure that staff are listened to and their concerns acted on quickly.

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