The majority of staff will be aware of the media coverage around a case in December where it took 41 minutes for an ambulance crew to back up a community paramedic in Bridgnorth. Although the story was run on Radio Shropshire in December and on Midlands Today on Friday 4th January, it was the story in the latest edition of the Sunday Mercury (headlined “West Midlands Ambulance Service paramedics finished break instead of rescuing baby who suffered cardiac arrest”) that has caused upset.

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