Dial 111 for A&E shambles: Flagship new NHS phoneline actually increases ambulance call-outs....as PM is savaged over closures. A year after the NHS 111 for non urgent calls scheme was rolled out the official independent report commissioned by the Department of Health has found it has not delivered as hoped.

Join UNISON online today Agenda for Change - the NHS staff council working in partnership Equality in UNISON, find our more